Are cryptocurrency top-ups processed instantly?
No but In general, cryptocurrency payments are designed to be relatively fast compared to traditional banking systems. However, it is essential to consider the factors of the Blockchain network, Network congestion, Transaction fees, Wallet settings, as they can influence the time it takes to receive cryptocurrency payments. Once we have received your payment we will apply your top up to your account which you can then use immediately.
It seems that my account balance has not been updated.
Please don't worry aslong as you have sent the payment to correct address provided during checkout your purchase will be applied to your account. If more than 24 hours have past please open a support ticket and include your receipt code to help us locate your payment.
What advantages are there to paying with account balance?
By accepting cryptocurrency payments, we are able to reduce our overhead costs. As a result, we are currently offering a 10% discount on all purchases made with account balances. This means that when you top up your account with, for example, $100, and your purchase total is $8.99, only $8.09 will be deducted from your account balance. The remaining balance can be saved and used for future purchases.
Whats the minimum deposit/balance requirements.
The minimum deposit amount is $75. Please note that when using your account balance as payment, it must cover the full order amount. It is not possible to make partial payments using the account balance. Therefore, it is important to ensure that you top up your account with the correct amount.
I can't see pay with account balance at checkout.
Please note that when using your account balance as payment, it must cover the full order amount. It is not possible to make partial payments using the account balance. Therefore, it is important to ensure that you top up your account with the correct amount.
Can i withdraw or refund my account balance.
Regrettably, we are unable to process refunds or withdrawals for deposited funds. Deposits made to the account balance are intended for use exclusively on our platform and do not have an expiration date. You have the flexibility to add funds at any time, ensuring they are available for future payments.
